Talent Management Cloud & Marketplace
A niche marketplace for IT infrastructure talent. Easy access to a vetted talent pool and vendor networks, powered by proprietary AI-driven technology.
The Services We Offer Are Specially Designed to Meet Your Talent Needs
Customer Self-Service Portal
Request and manage your talent requirements, budgets, costs, and project plans, all from one central location, at no extra cost.
Ready Talent Pipeline
Access and search a large pool of qualified talent vendors and vetted candidates, and get easily matched using cutting-edge AI technology.
Global Talent-as-a-Catalogue — Private Marketplace Ready
Curate and procure talent using a Build-Buy-Borrow-Bridge model, covering early talent programmes, internal capability development, lateral hiring, onboarding via strategic vendors, and seamless conversion between resource types. Includes an inclusive global service locator with 300,000+ direct and agency workers.
Talent Supply Chain Management
Curate and manage geo-metro level resource pools, demand plan management, access to the Global Talent-as-a-Service module, SKU Marketplace Catalogue, and one-click recruitment, covering source, vet, match, onboard, and manage.
Contracts Management
Manage global service contracts and contingency contracts (SOW) for consultants, agency temporary workers, internal contractors, and internal temporary workers.
Worker & Work Management
Manage contracts, amendments, timesheets, and payments, all from one integrated self-service portal (VMS) for vendors, agencies, and candidates for seamless workflow and end-to-end visibility.
Workforce Human Resource Operations
Manage detailed resource skill profiles, performance management, upskilling and reskilling of talent, an extensive self and project learning management system, HRIS and HCM systems, global human resource compliance planning, and DE&I initiatives.
Global Compliance Management
Irrespective of your workers’ visa status, onsite or remote status, or geographical location, all compliance requirements are taken care of to give you complete peace of mind.
Talent Pool Management
Skillset-approved metro-level worker pools, approved project vendor pools, worker availability and scheduling management, and a global talent poo, all in one place.
Three Simple Steps to Success
Step 1
Post a Job Requisition Upload a job description or create one in minutes using our Job Catalogue.
Step 2
Receive Auto-Recommendations AI will recommend matching talent, talent providers, and talent pools. Simply select, connect, and hire.
Step 3
Hire and Manage Talent Contract, onboard, and manage your talent. Track timesheets, milestones, deliverables, payments, and performance — all from one place.
For Managing All Your Hiring Needs from One Easy-to-Use Portal
Project Management
Create projects with milestones, deliverables, and assignments. Develop job requisitions using our state-of-the-art Job Catalogues — plan, publish, track progress, and generate reports with ease.
Job Catalogues
We maintain a comprehensive library of job requisitions covering a wide range of talent requirements — from Network to Cloud, and from Project Managers to Service Delivery Managers. No need to build a job description from scratch; develop one in just a few clicks on our portal.
Contingent to Freelancer — Everyone Can Be Managed
Whether your hire is a contingent contractor compensated on time or a freelancer working to a defined scope of work — every type of talent can be managed from a single portal.
Reduce Hiring Time from Months to Days — or Even Hours
Access to a Network of Qualified Talent Providers
We have hundreds of suppliers across North and South America, Europe, Asia, and Australia, all qualified based on their technical capabilities, insurance and tax compliance, and financial strength.
Access to a Pool of Vetted IT Infrastructure Talent
In addition to our suppliers’ talent pools, you can access our ready pool of 250,000+ IT infrastructure professionals, vetted through our tailored evaluation and interview processes.
AI-Based Search for Easy Access to Vetted Talent Pools
Our in-house AI matching technology scans thousands of profiles in no time, identifying the right fits and surfacing the most relevant matches. Use it to fill your current needs or build a curated private talent pool to feed your ongoing requirements.
We Build Talent Catalogues — Including an All-Round Build-Buy-Borrow and Bridge Approach!
- Talent via Build Our early talent programme helps build an internal talent pool trained on projects with the required strategic skills. Internal capability development across locations helps build a strong core team.
- Talent via Buy and Borrow Curate and procure talent through lateral hiring — borrowing and onboarding resources via strategic vendors, and building automatic talent pools based on resource types and skills.
- Bridge Talent Whether your hire is a contingent contractor, a permanent employee, or a borrowed resource from a strategic vendor, we also help convert from one resource type to another seamlessly.
- Global Service Locator Our Global Service Locator comprises 300,000+ direct and agency workers, providing a visual 3D representation of availability across the globe.
Experience Global Talent-as-a-Service Models
- Metro/Zip Code Level Resource Pools Customer metro and zip code level resource pools provide visibility into availability for given skills within a specified period. Perform deep searches across the catalogue for a given skill, region, metro, zip code, country, cost range, and worker type.
- Talent-as-a-Service Private Marketplace Catalogue View our Private Marketplace™ catalogue — offering a complete track record of each worker, including past ratings, certifications, and training history, to support informed selection. Manage recruitment in a single click — covering sourcing, vetting, matching, onboarding, and ongoing management.
- Global Service Locator Our Global Service Locator comprises 2,000+ direct and 10,000+ agency workers, providing a visual 3D representation of availability across the globe.
Build One-Click Contracts in Seconds
Smart Contract Management
When a worker is onboarded, a smart contract is auto-generated, incorporating worker and customer job schedules that feed directly into monthly work orders and timesheets.
Service Contract Analytics
Build short-term and contingency contracts (SOW) for consultants and agency temporary workers, as well as long-term contracts for internal contractors and temporary workers. View intuitive analytics on service contracts across various talent types, regions, metros, countries, and more.
End-to-End Management of Talent Post-Hire
Worker Management Tools All the tools required for extending an offer, background checks, onboarding, offboarding, and ongoing management of contingent workers are fully integrated into the portal, delivering a seamless experience for you and your workforce.
Integrated Payment Management Run timesheet, deliverable, or milestone completion requests through an approval workflow directly within the system, automatically triggering the appropriate payments in line with your contractual payment terms.
Performance Management System Provide regular feedback and ratings to your workers to help improve their performance, and to support informed decisions about re-engaging them on future projects.
Comprehensive HRIS and HCM Systems for All Talent Types
Skilling, Upskilling, and Learning Management
Maintain detailed skilling profiles for all resources and keep them current with upskilling and reskilling programmes — building a collation of world-class talent across the globe. Self and project learning management helps proactively fill any talent gaps.
HRIS, HCM, and Performance Management
Our comprehensive HRIS and HCM systems are one-stop shops for human resource operations management across locations and geographies. Global human resource compliance planning and Diversity, Equity, and Inclusion (DE&I) initiatives remain at the core of everything we do.
Manage and Group Your Workforce into Various Talent Pools
Metro Level Vendor-Worker
Pools Metro level vendor pools help identify the right vendor within a given geography, region, country, or zip code, and for a given skill. Our smart AI-driven recommendation engine identifies workers within a defined radius and tags them to the relevant pools.
Approved Project Vendor Pools
Approved project vendor pools allow you to rate a vendor for a given project or project type, and choose to invite top vendors directly or broadcast assignments to the pool for acceptance on a first-come, first-served basis.
Global Talent Pools & Availability Management
Talent pools are auto-generated based on the skilling profile of each worker, using our smart GTP engine. Availability is requested directly from workers and candidates, enabling automatic interview scheduling using mutually available time slots.
Career Growth
Unlock your potential by joining our community of innovators who challenge and support one another every step of the way. Every year, a significant number of our open positions are filled by internal candidates — allowing our people to grow within their careers, broaden their horizons, and gain valuable new experiences.
Our Global Presence
We are a global company with presence on every continent.
Join them by using our services and grow your business.
What our customers say
Hear first-hand from our incredible community of customers.
“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Japinder Singh
Network Engineer (L2) - Canada
“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Japinder Singh
Network Engineer (L2) - Canada
“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Japinder Singh
Network Engineer (L2) - Canada
“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Japinder Singh
Network Engineer (L2) - Canada
“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company’s dynamic work culture and the exceptional caliber of its personnel. The organization’s unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Japinder Singh
Network Engineer (L2) - Canada
“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company’s dynamic work culture and the exceptional caliber of its personnel. The organization’s unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Japinder Singh
Network Engineer (L2) - Canada
Let’s Connect
We look forward to hearing from you!