On-Premises & Hybrid Infrastructure Services

Altinex enables organisations to build a cost-effective, efficient infrastructure that supports their next-generation technological initiatives. Our infrastructure services and solutions facilitate the seamless transition and management of key components, including cloud technology, software-defined data centres and networks, and robust security.

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Data Centre Managed Services for Infrastructure Management

Altinex’s infrastructure services and solutions enable organisations to effortlessly transition from conventional infrastructure models to modern, cost-efficient technology solutions. This facilitates the seamless integration of cloud, software-defined data centres, and networks — alongside a streamlined employee workplace designed for maximum productivity in an ever-changing landscape.

Monitoring and Maintenance

We continuously monitor the performance of your data centre infrastructure and perform regular maintenance to keep everything running smoothly and efficiently.

Backup and Disaster Recovery

Our backup and disaster recovery solutions ensure that your enterprise data is fully protected in the event of any unexpected failures or disruptions.

Security

We provide comprehensive security services to protect your data centre infrastructure and the sensitive information stored within it, keeping your business safe at all times.

Scalability

We scale your data centre infrastructure as your business grows, ensuring you always have the resources needed to meet evolving demands.

Expertise

Our team brings deep expertise in data centre infrastructure management, providing guidance that empowers enterprises to make informed, confident decisions about their infrastructure.

Cost-Effectiveness

By partnering with Altinex for data centre infrastructure management, enterprises can significantly reduce the cost and complexity of managing infrastructure in-house, freeing up resources to focus on core business goals.

End-to-End Infrastructure Management Services Designed to Drive Business Outcomes

Altinex’s Infrastructure Management Services ensure optimised operations, improved user experiences, and enhanced enterprise mobility. Our comprehensive solutions cover the full breadth of infrastructure needs, accelerating cloud performance while creating entirely new capabilities through integrated services and collaborative outcomes.

Network Management

Design, configuration, and maintenance of network infrastructure, including routers, switches, and firewalls.

Server Management

Management of servers, including installation, configuration, and ongoing maintenance.

Storage Management

Management of storage systems, including disk arrays, backup systems, and cloud storage.

Database Management

Management of databases, including performance tuning, backup, and recovery.

Virtualization Management

Management of virtual environments, including virtual machines, virtual networks, and virtual storage.

Cloud Management

Management of cloud infrastructure, including deployment, configuration, and management of cloud-based resources.

Security Management

Management of security infrastructure, including firewalls, intrusion detection systems, and Security Information and Event Management (SIEM) systems.

Monitoring and Reporting

Real-time monitoring and reporting of infrastructure performance, availability, and security.

IT Operations Management

Coordination of IT operations, including incident management, change management, and problem management.

Service Level Agreement (SLA) Management

Management of service level agreements, including continuous monitoring and reporting of service levels.

Delivering Mission-Critical Service Faster with Our Service Cloud Platform

Altinex’s Service Cloud Platform, powered by advanced automation, robust platform capabilities, proactive incident management, intelligent chatbots, and machine learning, enables our workforce to act quickly, identifying, collaborating, and resolving issues with proven, reliable workflows.

Real-time collaboration using B2B API, Mobile Apps, and web portals
Real-time omnichannel communication supporting Mobile App, SMS, WhatsApp, and Email
Real-time visibility into workforce activity and 3PL logistics
Customer workflows and automated processes powered by Machine Learning

Enabling Integrated Service Management and Intelligent Automation

Altinex is enabling its customers to reimagine data centre infrastructure management through the power of integrated service management and intelligent automation. With these cutting-edge tools, we help organisations create a streamlined user experience that drives innovation forward.

Automated Monitoring and Maintenance

We leverage intelligent automation to continuously monitor data centre infrastructure performance and automatically perform maintenance tasks, resolving issues before they escalate into major problems.

Integration of Service Management Tools

We integrate service management tools to manage end-to-end infrastructure, including network, server, storage, database, virtualisation, cloud, security, and monitoring, resulting in a unified and streamlined management approach.

Automated Incident Response

We use intelligent automation to streamline incident response processes, minimising downtime and ensuring the fast, efficient resolution of issues.

Predictive Analytics

We leverage predictive analytics to anticipate infrastructure issues and take proactive measures to resolve them, reducing downtime and ensuring the continuous, uninterrupted operation of your infrastructure.

Automated Security

We harness intelligent automation to strengthen security processes, including continuous monitoring and real-time threat detection, ensuring your data centre infrastructure remains protected against evolving cyber threats.

Automated Backup and Disaster Recovery

We utilise intelligent automation to streamline backup and disaster recovery processes, significantly reducing the risk of data loss and ensuring rapid recovery in the event of any failures.

Our Global Presence

We are a global company with presence on every continent.

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What our customers say

Hear first-hand from our incredible community of customers.

“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”

“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”

“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company’s dynamic work culture and the exceptional caliber of its personnel. The organization’s unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”